JD - MEAL Officer



    EMPLOYEE NAME:????????????????????????????????


    Group #:






    Job group#:




    DEPARTMENT/PROJECT: ???????? ?PQ&LU/RAP???????????



    DATE OF EMPLOYMENT: ????????????????????

    GRADE:??????? ??????????? ??????????????????????? F Band 2

    JOB SCORE:???????????

    I: ??????? JOB SUMMARY:

    Reporting to the Program Quality and Learning Coordinator, the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer will be primarily responsible for monitoring and evaluation, strengthening program quality and accountability, promoting learning and reporting of RAP programs in line with CARE?s monitoring and evaluation system.? He/she will work in collaboration with sector coordinators, Quality Assurance and Standards Officers, other MEAL Officers, Database and Programming Officer and other program staff.


    R1:????? Contribute to Program Quality Standards development, implementation and compliance

    1.1????????????? Support Program Quality and Learning Unit (PQLU) to ensure that activities and results follow CARE, UNHCR, SPHERE, WHO or other standards in project management and other contract deliverables.

    1.2????????????? Support PQLU in functions and processes of developing program quality standards.

    1.3????????????? Ensure adherence to program quality standards throughout the project cycle by sectors.

    R2:????? Ensure Monitoring & Evaluation of projects

    ?2.1????????????? Participate in processes of review and/or development of M & E systems and tools.

    2.2????????????? Collect quantitative and qualitative project progress data on output/results indicators as defined in the project agreements.

    2.3????????????? Engage in spot checks and process monitoring to track results (output, outcomes and impacts).

    2.4????????????? Based on monitoring results, prepare synopsis/reports on project progress and submit to PQL coordinator in set frequencies and enter it in databases.

    2.5????????????? Provide feedback on project management to the program sectors and track necessary changes in strategies, approaches, and activities by the respective program sectors.

    2.6????????????? Develop TORs for project evaluations and participate in the evaluations, in consultation with relevant sector coordinators as per the program sector plans and mandates.

    2.7????????????? Ensure timely documentation, publication and sharing of lessons learned and successful approaches adopted by the program with various stakeholders.

    2.8????????????? Compare project progress with the combined work, procurement, and spending plans and communicate the results to program sectors and program managers.

    2.9????????????? Contribute to PQLU and M & E strategy development.

    2.10????????? Capacity building of program staff and PQLU incentive staff on Monitoring and Evaluation.


    R3:????? Review drafts of project/program reports to donors

    3.1????????????? Monitor the reporting schedule for the deadlines of the various reports to donors as agreed in the donor contracts and agreements. Ensure the deadlines are adhered to for onward submissions of reports.

    3.2????????????? Review donor and internal reports and ensure authentic data and information has been presented? by the program sectors through verification on? sources? of data, methods of data collection, reliability/consistency of information and probability of results being delivered.

    R4:????? Provide support in Project/Program Development

    4.1????????????? Contribute to design and development of new projects/program concepts and proposals.

    4.2????????????? Review the project proposal, especially results frameworks, to ensure compliance with the donor requirements and program standards.

    4.3????????????? Participate in development and review of the RAP strategic plan.

    ?R5:????? Support various sectors to incorporate quality and accountability in their work.


    5.1 ????? Work with sector coordinators to ensure implementation of CARE?s Humanitarian Accountability Framework

    5.2?????? Work with thesector coordinators to establish complaint and feedback mechanisms and ensure that the mechanisms are culturally appropriate and complete from receipt of complaints to analysis and feedback.

    5.3 ????? Maintain a data base of the complaints received from beneficiaries and responses.

    5.4?????? Scale up CARE?s effort for information sharing to stakeholders.

    5.5?????? Ensure that the complaint and feedback mechanisms established are increasingly being known ??by the stakeholders, more so refugee community.

    5.6?????? Review the complaints mechanism in a participatory way and for continuous improvement

    5.7?????? Share information to stakeholder in accordance with CARE?s information sharing guidelines

    5.8 ????? Build staff capacity on accountability and PSEA.

    5.9 ????? Produce monthly reports to be shared with all relevant CARE staff on a need to know basis respecting confidentiality; contribute to the analysis and the identification of trends in complaints and problems being raised by the refugees.

    5.10???? Identify opportunities to work collaboratively across agencies where appropriate, to share ideas, experiences, successes and challenges.

    ?III:????? AUTHORITY:

    Spending Authority: None

    Supervision: ????????????? 8 Refugee Incentive Workers

    Decision Making:?????? Normal decisions related to the responsibilities of the position and supervision of incentive Workers

    ?? ???????? IV:????? CONTACTS/KEY RELATIONSHIPS:

    Internal: ??????? Sector Coordinator, DRO, PgM and Program staff

    External:??????? WFP and UNHCR field staff


    The position is based in Dadaab Main Office with occasional visits to the Camps and other program sites. This is a non-family work station. Hot weather is prevalent throughout the year with limited basic amenities. Road movement between the work station and Garissa as well as inter-camp movement must be under police escort (scheduled convoys), with strict adherence to safety and security instructions all the time. It is a six days work station with a compensatory time off according to CTO policy.

    The incumbent shall reside in the CARE compound while executing official duties and shall obey and adhere to residential compound regulations.


    ?Education: Bachelor?s Degree in Social Science or Development Studies from a recognized University

    ?Experience: 3 years relevant experience in similar/related position and demonstrated experience in monitoring & evaluation with an international humanitarian agency in settings of implementing humanitarian accountability practices.

    ?Certificate: Monitoring and Evaluation


    • Demonstrate skills and experience in utilization of data analysis and management software.
    • Experience in undertaking evaluations and impact enquiries.
    • Good report writing/reviewing and communication skills besides other strong interpersonal skills.
    • Significant demonstrated experience in working on donor funded programs
    • Excellent leadership, training and facilitation skills

    Employee Signature:?? _______________________________________ Date: _______________


    Supervisor?s Name & Signature: _______________________________ Date: _______________





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